FedEx Reviews

Yes, FedEx does offer services for shipping hazardous materials. However, there are specific guidelines and regulations that need to be followed. The shipment must contain the correct packaging and labeling. FedEx provides shipping guides and training opportunities to help with this process. It's also important to note that hazardous materials cannot be shipped from a dropbox, FedEx store, or other location. Instead, a pickup must be scheduled with FedEx from the shipper's location. To become an approved hazardous-materials shipper, one must contact their FedEx account executive. If they don’t have one, they can schedule a call with FedEx. There are also certain restrictions on what types of hazardous materials can be shipped. Therefore, it's crucial to review the list of accepted and prohibited materials before shipping.

FedEx provides a Shipping Calculator for estimated shipping costs based on details such as shipment origin, destination, date, packaging, and weight. There are also Rate Tools available that can calculate shipping costs for FedEx Express, FedEx Ground, and FedEx Freight. These tools require information about the origin and destination for the shipment, along with other requested shipment details. The estimated totals will include applicable surcharges and fees. For a more detailed view of shipping costs, FedEx provides standard list and retail rate tables by FedEx Express and FedEx Ground delivery service. If the zone for shipping and package weight are known, the rate for shipping via different FedEx services can be found. Rates for FedEx Freight shipments can be viewed by providing the origin and destination U.S. ZIP or Canada postal codes along with shipment details such as number of handling units, weight, and shipment class. Transit times can also be viewed by providing just the origin and destination ZIP or postal codes. Please note that for these tools to function properly, the internet browser's pop-up blocker must be disabled..

FedEx Express and FedEx Ground are two main service types offered by FedEx, each with its own procedures and benefits.

FedEx Express is known for its fast delivery times, typically delivering packages within 1-5 business days based on the destination location. It comes with a time-specific delivery commitment with a money-back guarantee. The white shipping packages and boxes are included. You have the option to choose delivery by a specific time, such as before 9 am, 10:30 am, or noon. Express also offers international shipping options that include brokerage and customs clearance services.

On the other hand, FedEx Ground is a cost-effective option for packages within the United States and Canada. It typically delivers packages within 1-5 business days, depending on the distance traveled. Ground does not offer guaranteed delivery times but provides tracking and insurance for packages up to $100. You provide your own packaging, or you can purchase boxes and get it packed when you arrive at FedEx Office. Ground can handle larger and heavier packages than FedEx Express. It allows packages up to 150 lbs and up to 165 inches in length and girth combined.

In general, if your package is bigger or heavier, or if you don’t need it to arrive by a certain time of day, FedEx Ground will be your most economical option. If you are shipping some items that are regulated as dangerous goods via air services (certain liquids, lithium batteries, etc.), consider FedEx Ground, since the FAA restricts these items from aircraft. You still get end-to-end tracking and service either way..

To track a shipment on fedex.com, follow these steps: 1. Visit the FedEx website. 2. Scroll down to find a search field. 3. Enter the FedEx tracking number, door tag number, or FedEx Office order number into the search field. 4. Click on "Track".

This will provide information on where the package has been picked up and scanned, and the expected delivery date and time. For packages that are damaged, lost, or missing contents, an online claim can be filed. For more advanced tracking options, consider signing up for a FedEx account which allows for customized tracking, reports, and more.

Yes, FedEx does offer a service that provides financial protection for shipments. This service is known as declared value and it represents FedEx's maximum liability in connection with the shipment of a package, including any loss, damage, delay, or misdelivery. However, it's important to note that declared value is not shipping insurance. Customers may choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. Declaring a value with FedEx is completely independent of any insurance arrangement. The amount declared should reflect the total amount it would cost to replace or repair the items in the shipment. There are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx® services. Declaring a value doesn't guarantee reimbursement for a lost or damaged shipment or receiving the exact amount declared. To be reimbursed, proof of loss or damage of goods must be provided and FedEx must be proven at fault. If items that are prohibited (e.g., firearms, cash or currency, tobacco products) are lost or damaged, reimbursement will not be provided. No matter the amount declared, FedEx's liability won’t exceed the shipment’s repair cost, its depreciated value, or its replacement cost—whichever is less. Any effort to declare a value more than the maximums allowed in the FedEx Service Guide is null and void. The packaging chosen and how the shipment is packed are critical factors when it comes to determining liability. If a shipment is improperly packaged and/or packed and is subsequently damaged, FedEx will not be deemed at fault.

FedEx offers a wide range of shipping services. For domestic packages and envelopes, there are several options including same-day delivery, overnight delivery, 2 day delivery, 3 day delivery, and ground delivery. For international packages and envelopes, FedEx provides services such as as soon as possible delivery, 1, 2, or 3 day delivery, cost-effective 2 to 5 day delivery, and ground delivery to Canada.

In addition to packages and envelopes, FedEx also handles freight shipping. This includes Less-than-truckload (LTL) services for North American shipments over 150 lbs, domestic express freight services for shipments over 150 lbs within the U.S., and international express freight services for shipments over 150 lbs from the U.S. to another country.

FedEx also offers special-care shipment services. For instance, they have innovative healthcare options for shipping pharmaceuticals, tissue samples, or medical supplies. They also provide services for shipping alcohol, though there are strict regulations around this. Furthermore, they offer supply chain solutions to help businesses optimize their operations and efficiency.

Lastly, FedEx provides several resources to assist with the shipping process. These include tools to calculate shipping costs, create a shipping label, find FedEx locations, and track shipments. They also offer discounts on select shipping services and surcharges for account holders.

Yes, FedEx does provide services for shipping hazardous materials. However, there are strict regulations and requirements that shippers must comply with. These include proper classification of hazardous materials based on the regulations, ensuring proper packaging and labeling, and providing accurate documentation. It's also important to note that hazardous materials cannot be shipped from a dropbox, FedEx store, or other location. Instead, the shipper will have to schedule a pickup with FedEx from their location. To become an approved hazardous-materials shipper, one must contact their FedEx account executive. If they don’t have one, they can schedule a call with FedEx.

On fedex.com, there are several options for making payments. Customers can log into their account and submit payment by credit card or Electronic Funds Transfer (EFT). The FedEx Billing Online service allows for one-time or recurring payments for FedEx Express, FedEx Ground, or FedEx Freight invoices. There is also a payment portal where customers can submit a payment without logging in, but this is only available for FedEx Express and FedEx Ground invoices. Qualifying customers who receive paper invoices are permitted to send a check by mail. In addition to these methods, customers can choose from a range of convenient payment methods such as Direct debit, Electronic Bank Transfer, and Credit Debit. It's simple to change the fedex.com user ID in any of the online services.

To sign up for FedEx Billing Online, visit the FedEx website and locate the Pay or Manage FedEx Billing Online section. Click on the Log In to FedEx Express & FedEx Ground button. If you already have a fedex.com username and password, enter it. If you're new to fedex.com, register first by clicking Sign Up Now under the FedEx Billing Online heading. Follow the instructions on screen to link your account to FedEx Billing Online. This service offers features such as online payment, document download, customized reporting, and account preferences management. It's an easy-to-use online tool that helps manage invoice-related tasks by eliminating excess paperwork and improving productivity.

Yes, PayPal is indeed a payment option on fedex.com. This option is available by registering for FedEx Billing Online. After clicking the PayPal icon, customers are directed to the PayPal website to make their payment. All billing information can be managed on FedEx Billing Online. In addition to PayPal, payments can also be made by credit card including Visa, MasterCard, American Express, and JCB. To pay bills through PayPal, users need to create a PayPal account and securely link bank, credit, or debit card details.